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terms and conditions


After purchasing your items, you will receive an automated email confirming your order and processing time. If we have any additional queries we will contact you via email within 24 hours.


Unfortunately due to the personalisation of our products, we cannot offer returns or refunds on any orders. However, if you have any queries with your order, do not hesitate to contact us and we will get back to you as soon as possible.


Once we receive your order, please allow 3-4 days for us to process your items. Once your order has been shipped, you will receive an email updating you on the estimated arrival time of your order, we apologise in advance if there are any delays with delivery, as this is something out of our control.


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